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WOW Carwash Website Terms and Conditions
Last Updated: September 30, 2026

1. PURPOSE

These Website Terms and Conditions (“Terms”) govern access to and use of this website, app and related online services available at or in connection with https://wowwash.com/terms-and-conditions/ (collectively, “Website”), made available by S.T. Enterprises LLC, its subsidiaries and affiliates doing business as WOW Carwash (“WOW Carwash,” “Company,” “we,” “us,” or “our”).

2. DEFINITIONS

Capitalized terms not otherwise defined in these Terms shall be as defined in our Privacy Policy.

3. SCOPE

These Terms apply to anyone accessing or using the Website, App, and related Services.

4. OVERVIEW

By using the Website, you agree that you have read and understand these Terms and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, do not access or use the Website, App or Services. We may modify these terms at any time. All changes will be effective immediately upon posting to the Website. Material changes will be conspicuously posted on the Website or otherwise communicated to you. By using the Website after changes are posted, you agree to those changes.

These Terms contain an arbitration agreement, class action waiver, and jury trial waiver. BY AGREEING TO THESE TERMS, YOU AGREE TO THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN THE SECTION TITLED “ARBITRATION AGREEMENT; WAIVER OF TRIAL BY JURY AND WAIVER OF CLASS ACTION” TO RESOLVE ANY DISPUTES REGARDING YOUR USE OF THE WEBSITE. If you do not agree to arbitrate disputes with Company, then do not subscribe to, or purchase Company’s products, or use Company’s Services.

5. RESTRICTIONS ON USE OF MATERIALS

The contents of Website are protected by copyright and trademark laws and are the property of WOW Carwash. Unless we say otherwise, you may access the materials located within the Website or App only for your personal use. This means you may download copies of posted materials for personal, noncommercial use only, so long as you neither change nor delete any author attribution, trademark, legend or copyright notice. When you download copyrighted material, you do not obtain any ownership rights to that material.

You may not modify, copy, publish, display, transmit, adapt or in any way exploit the content of the Website or App. Only if you obtain prior written consent from us—and from all other entities with an interest in the relevant intellectual property—may you publish, display or commercially exploit any material from the Website or App.

6. TERMS

Privacy Policy

We collect certain data when you use the Website and/or App. We will treat such data as described in our Privacy Policy, which is incorporated into these Terms. Our Privacy Policy describes our data collection, use, and sharing practices.

License; Term

Provided you comply with these Terms, Wow Carwash grants you a limited, non-exclusive, revocable, non-assignable, non-transferable, non-sublicensable license to access and use the Website, App, and/or Services solely for your own purposes as permitted by these Terms. These Terms begin upon your first access to or use of the Website, App, and/or Services and will continue in effect until terminated in accordance with these Terms.

Intellectual Property Rights

The “Website” includes the Services, App and all text, audio, video, graphics, charts, photographs, interfaces, icons, software, computer code, databases, trademarks, logos, slogans, names of products and services, documentation, other components and content, and the design, selection, and arrangement of content. The Website is exclusively the property of Wow Carwash or its licensors. The Website is protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of the Website or related intellectual property belonging to WOW Carwash or any third party is strictly prohibited. The Website may contain references to third-party marks and copies of third-party copyrighted materials, which are the property of their respective owners.

Product and Service Availability

All offers on the Website are void where prohibited by law. Advertised prices and Services may change at any time without prior notice to you. Some products and Services may not be available in certain areas. The data contained on the Website may contain technical inaccuracies or typographical errors or omissions. All purchases made at one of our physical locations or placed through the Website and/or App are subject to these Terms.

Content

For the convenience of our vendors and members, we may display catalogs of stock images, descriptions and product specifications. While we try to offer reliable data, we cannot promise that the content will always be accurate and up to date. You agree that you will not hold our vendors and members responsible for inaccuracies in their catalogs. The catalogs may include copyrighted, trademarked or other proprietary materials. You may use the catalogs only for informational purposes. You may not use catalog content in a way that infringes or violates the proprietary rights of another.

WOW Carwash Digital Account

You can create a Wow Carwash digital account (“Account”) by visiting a physical store location, the Website and/or logging in through the App. The person who has access and control over the Account will be responsible for any activity that occurs through the Account and for updating and maintaining the accuracy of the information in the Account. You must be 18 years of age to create an Account. Individuals under the age of 18 must use the Account of their parent or legal guardian, under such person’s Account, and otherwise subject to these Terms. If you submit the personal information of any person other than yourself in setting up an Account, you warrant that you have that person’s permission to provide us with that information.

If you use the Website and/or establish an Account, you are responsible for maintaining the confidentiality of your Account and password, and for restricting access to your Account, and you agree to accept responsibility for all activities that occur under your Account. You may not assign or otherwise transfer your Account to any other person or entity.

WOW Carwash Unlimited Membership Plans

When you purchase an Unlimited Membership Plan, you will be asked to authorize WOW Carwash to initiate recurring charges every month to your credit card and/or debit account for this purchase in the amount of your selected Unlimited Membership Plan’s monthly regular rate.

You acknowledge, understand, and agree this authorization shall remain in effect until you cancel your Unlimited Membership Plan by giving WOW Carwash a minimum three (3) Business Days’ notice. Cancellations may be made by updating your membership in the App, emailing info@wowwash.com, calling the membership department at 833.WOW.WASH (select option 1), or managing your plan online at www.wowwash.com.

For purposes of these Terms, “Business Days” shall be defined as Monday through Friday from 8:00 AM to 5:00 PM PST, except when closed for holidays. You further acknowledge, understand, and agree that WOW Carwash will not refund mid-renewal cancellations of an Unlimited Membership Plan.

You also understand WOW Carwash Unlimited Membership Plans are registered to an individual vehicle and may not be transferred nor shared without express and written permission by WOW Carwash. However, if you replace your vehicle, have a temporary rental, or are using a loaner vehicle, you may update your membership to a different vehicle, limited to one change every 30 days. You understand tampering with an Unlimited Membership Plan sticker(s)/license could result in cancellation of the Unlimited Membership Plan with or without notice from WOW Carwash.

Persons with multiple vehicles must purchase an Unlimited Membership Plan for each vehicle that the Guest wishes to wash with an Unlimited Membership Plan. You understand WOW Carwash reserves the right to amend the Unlimited Membership Plan benefits, pricing, and term or cancel an Unlimited Membership Plan at any time, with or without notice in WOW Carwash’s sole discretion. You further understand that an Unlimited Membership Plan cannot be combined with other offers or discounts.

You also understand that if a charge to your authorized payment method is declined, your Unlimited Membership Plan may be cancelled without notice.

You understand that the availability of services at each location may be affected by equipment failure or maintenance, acts of nature, or other causes of closure including some holidays. Temporary or permanent closures do not constitute refunds or returns on any charges for Unlimited Membership Plans. Additionally, you understand and agree lack of use of an Unlimited Membership Plan does not constitute eligibility for a refund or chargeback on any charges for Unlimited Membership Plans. Drivers and Guests assume all risks associated with any car wash and shall not hold WOW Carwash liable for any damage.

It is the responsibility of the Guest to ensure all posted safety protocols are followed on site. Drivers and Guests may submit a claim to the WOW Carwash Site Manager.

All claims will be evaluated and subject to approval by a Guest Services Representative. Reporting of a claim of damage does not constitute or guarantee approval for compensation of any kind. By signing up, you agree to receive ongoing text message alerts from WOW Carwash. Consent not required for purchase. Up to 8 messages per month. Reply STOP to cancel. Reply HELP for help. Message & Data rates may apply.

WOW Carwash Single Wash Service

When you purchase a Single Wash Service, you will be required to submit certain personally identifiable information to WOW Carwash. The collection, use, disclosure, and other processing of your personally identifiable information is subject to our Privacy Policy, incorporated herein. You will also be required to provide WOW Carwash with your credit card and/or debit account upon purchasing a Single Wash Service. WOW Carwash shall retain such payment information in connection with your Account according to these Terms and the Privacy Policy.

You understand that the availability of services at each location may be affected by equipment failure or maintenance, acts of nature, or other causes of closure including some holidays. Temporary or permanent closures do not constitute refunds or returns on any charges for a Single Wash Service. Additionally, you understand and agree lack of use of a Single Wash Service does not constitute eligibility for a refund or chargeback. Drivers and Guests assume all risks associated with any car wash and shall not hold WOW Carwash liable for any damage.

It is the responsibility of the Guest to ensure all posted safety protocols are followed on site. Drivers and Guests may submit a claim to the WOW Carwash Site Manager.

All claims will be evaluated and subject to approval by a Guest Services Representative. Reporting of a claim of damage does not constitute or guarantee approval for compensation of any kind. By signing up, you agree to receive ongoing text message alerts from WOW Carwash. Consent not required for purchase. Up to 8 messages per month. Reply STOP to cancel. Reply HELP for help. Message & Data rates may apply.

Purchases Generally

You may purchase products and Services from WOW Carwash at physical locations, through the Website, and/or App. Any purchases are subject to these Terms.  

No Personal Advice

The information contained in or made available through the website cannot replace or substitute for the services of trained professionals in any field. We make no representations or warranties concerning any treatment, action, or application of services or preparation by any person following the information offered or provided within or through the website. We will not be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death.

Compliance with Law; Termination by WOW Carwash

You agree to use the Website, App, and/or your Account in accordance with all applicable laws, rules, and regulations. We may cancel your Account if you violate applicable law, rules, or regulations, or these Terms. To the maximum extent permitted by applicable law, WOW Carwash may, for any reason and in its sole discretion, refuse, suspend, deactivate, or terminate your Account and use of the Website, without notice or liability. If we refuse, suspend, deactivate, or terminate your Account, you may not create another Account without our prior written permission. We may, at our discretion, suspend, deactivate, or terminate your Account to protect you or WOW Carwash from identity theft or other fraudulent activity. Except as required by applicable law, WOW Carwash is not obligated to you for any such refusals, suspensions, deactivations, or terminations.

Restrictions on Your Use of the Website

You agree not to use the Website and/or App in any way except as expressly permitted by these Terms. You agree to use the Website and/or App in accordance with all applicable laws, rules, and regulations. You warrant that all data you provide to us in connection with your access to and use of the Website, App, and any purchase is true, accurate, and complete. You will not copy, reproduce, modify, reverse-engineer, decompile, disassemble, alter, or otherwise tamper with any software (including source code), databases, and other technology of the Website, App or any portion of the Website or App (or authorize, encourage, or assist any other person to do so). You will not access, use, or copy any portion of the Website or App, including any of its content, through the use of indexing agents, spiders, scrapers, bots, web crawlers, or other automated devices or mechanisms. You will not post, transmit, input, upload, or otherwise provide any data or material that contains any viruses, worms, Trojan horses, logic bombs, time bombs, cancelbots, malware, ransomware, adware, or other harmful computer code or programming routines, including those designed to or that reasonably may disable, damage, impair, interfere with, surreptitiously intercept, or expropriate the Website, App, or any computers, hardware, software, system, data, or networks. You will not engage in activities designed to render the Website or App inoperable or to make its use more difficult, or to adversely impact the business interests or reputation of the WOW Carwash Parties, as defined below. You will not use the Website in a way which infringes or violates the intellectual property rights of any third party or restricts or inhibits anyone else’s use or enjoyment of the Website or App. You will not attempt to penetrate, circumvent, or overcome any security measures or technological protection measures intended to restrict access to any portion of the Website, App or their respective content.

Third-Party Products, Services, and Providers; Third-Party Websites

Third-Party Products, Services, and Providers

WOW Carwash may offer certain third-party products and services, including Rinsed, AMP, Twilio and Stripe. Such products and services may be subject to separate terms and conditions of such third-party provider(s) for which WOW Carwash is not liable.

For your convenience, Rinsed terms can be found at https://www.rinsed.com/privacy; AMP terms can be found at https://ampmemberships.com/privacy-policy/; Twilio terms can be found at https://www.twilio.com/en-us/privacy; and Stripe terms can be found at https://stripe.com/privacy.

Discounts, promotions and special third party offers may be subject to additional restrictions and limitations by the third-party provider. You should confirm the terms of any purchase and the use of goods or services with the specific third-party provider with whom you are dealing.

WOW Carwash does not make any representations or warranties regarding, and is not liable for, the quality, availability, or timeliness of goods or services provided by a third-party provider. You undertake all transactions with these third-party providers at your own risk. We do not warrant the accuracy or completeness of any information regarding third-party providers. WOW Carwash is not an agent, representative, trustee or fiduciary of you or any third-party provider in any transaction.

Third-Party Websites

The Services may contain links to other websites that are not owned or controlled by WOW Carwash (“Third Party Sites”), as well as articles, photographs, text, graphics, pictures, designs, sound, video, information, and other content or items belonging to or originating from third parties (“Third Party Content”). We are not responsible for any Third Party Sites or Third Party Content accessed through the Website, App, or Services. Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us. If you decide to access Third Party Sites or to access or use any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable third party’s terms and policies, including privacy and data gathering practices of any website to which you navigate.

Linking to the Website

If you operate a website and are interested in linking to the Website: (a) the link must be a text-only link and clearly marked; (b) the link and its use must be in connection with a website of appropriate subject matter; (c) the link and its use must not, nor have the potential to, damage or dilute the goodwill associated with our names and trademarks; (d) the link and its use must not create the false appearance that any program, person, or entity is associated with or sponsored by WOW Carwash; and (e) the link, when activated by a user, must display the Website full-screen and not within a frame. WOW Carwash reserves the right to revoke consent to link to the Website at any time in its sole discretion, either by amending these Terms or through other notice.

No Warranty

THE SERVICES, WEBSITE AND APP ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT ANY WARRANTY OF ANY KIND. NEITHER WOW CARWASH NOR ITS AFFILIATES, SUPPLIERS, OR LICENSORS ARE RESPONSIBLE FOR PROVIDING MAINTENANCE OR SUPPORT SERVICES FOR THE WEBSITE OR APP. WOW CARWASH DOES NOT WARRANT OR GUARANTEE THE QUALITY, COMPLETENESS, TIMELINESS, OR AVAILABILITY OF THE WEBSITE AND/OR APP. WOW CARWASH DOES NOT WARRANT OR GUARANTEE THAT THE WEBSITE AND/OR WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS IN THE WEBSITE WILL BE CORRECTED, OR THAT THE WEBSITE AND APP OR THE SERVERS THAT MAKE THE WEBSITE AND APP AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS. WOW CARWASH IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERRORS ON THE WEBSITE OR APP.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WOW CARWASH EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SERVICES, WEBSITE AND/OR APP, INCLUDING WITHOUT LIMITATION THOSE REGARDING AVAILABILITY, QUALITY, ACCURACY, MERCHANTABILITY, FITNESS FOR ANY USE OR PURPOSE, COMPATIBILITY WITH ANY STANDARDS OR USER REQUIREMENTS, TITLE, NONINFRINGEMENT, AND ANY ARISING FROM A COURSE OF DEALING OR USAGE IN TRADE. WOW CARWASH HAS NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MISDELIVERY, OR FAILURE TO STORE ANY USER COMMUNICATION. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED BY YOU FROM WOW CARWASH OR IN ANY MANNER FROM THE WEBSITE OR APP CREATES ANY WARRANTY.

WE MAKE NO REPRESENTATION THAT THE WEBSITE AND APP ARE APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OTHER THAN THE UNITED STATES. IF YOU CHOOSE TO ACCESS OR USE THE WEBSITE OR APP FROM LOCATIONS OTHER THAN THE UNITED STATES, YOU DO SO AT YOUR OWN RISK AND YOU ARE RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAWS AND REGULATIONS.

YOUR USE OF THE WEBSITE AND/OR APP IS AT YOUR OWN RISK AND YOU, ALONE, ARE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, SOFTWARE, SYSTEMS, AND NETWORKS, ANY LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY DATA FROM THE WEBSITE AND/OR APP, AND ANY OTHER DAMAGE THAT MAY BE INCURRED.

CERTAIN JURISDICTIONS PROHIBIT THE DISCLAIMER OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

Limitation of Liability

TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, IN NO EVENT SHALL S.T. ENTERPRISES LLC, OR ITS AFFILIATES OR SUBSIDIARIES OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (“WOW CARWASH PARTIES”) BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, WHETHER OR NOT THE DAMAGES WERE FORESEEABLE AND WHETHER OR NOT WOW CARWASH PARTIES WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP USING THE SERVICES, WEBSITE AND/OR APP. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. WITHOUT LIMITING THE FOREGOING, IN NO EVENT WILL WOW CARWASH PARTIES’ LIABILITY TO YOU EXCEED $100, EVEN IF THIS REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THIS SECTION SHALL SURVIVE TERMINATION OR CANCELLATION OF THESE TERMS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.

Indemnification

You will indemnify, defend, and hold harmless WOW Parties from and against all losses, claims, liabilities, demands, complaints, actions, damages, judgments, settlements, fines, penalties, expenses, and costs (including without limitation reasonable attorneys’ fees) that arise out of or in connection with (a) your access to or use of the Website, App, and/or Services, (b) your misuse of any material, data, or other data downloaded or otherwise obtained from the Website or App, (c) your order of products and Services through the Website and/or App, or (d) your breach of these Terms. We reserve, and you grant to us, the exclusive right to assume the defense and control of any matter subject to indemnification by you.

7. ARBITRATION AGREEMENT; WAIVER OF TRIAL BY JURY AND WAIVER OF CLASS ACTION

THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION. YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND COMPANY WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE DISPUTES WITH COMPANY AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF.

Applicability of Arbitration Agreement

Any dispute, claim, or controversy of any nature arising out of or relating in any way to the use of the Website, Services, your Account, these Terms, or the Arbitration Agreement (as defined below), including without limitation the interpretation, validity, scope, or applicability of these Terms or the Arbitration Agreement (hereinafter, collectively, the “Dispute”), which cannot be resolved informally, shall be resolved by binding arbitration on an individual, and not a class or representative, basis under the terms set forth below (the “Arbitration Agreement”). This Arbitration Agreement applies to you and Company, and to any of our subsidiaries, affiliates, agents, employees, predecessors in interest, successors in interest, and assigns. THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT OR OPPORTUNITY TO LITIGATE DISPUTES THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE THEIR CASE, AND TO PARTICIPATE IN A CLASS ACTION OR OTHER PROCEEDING INVOLVING MULTIPLE CLAIMANTS, BUT THEY INSTEAD CHOOSE AND AGREE TO HAVE ALL DISPUTES AS SET FORTH HEREIN DECIDED THROUGH INDIVIDUAL ARBITRATION. Neither the agreement to arbitrate nor the waiver of the right to participate in a class action or other proceeding involving multiple claimants shall be construed as a limitation on or waiver of a party’s right to seek public injunctive relief, where warranted, in such arbitration.

Disputes Excluded from Arbitration

Disputes where the amount in controversy is less than any applicable jurisdictional and monetary limit and filed by you or Company individually in a small claims court are not subject to arbitration, so long as the disputes remain in such small claims court and advance only an individual (non-class, non-representative) claim for relief. In the event of any actual, alleged, or threatened violation of confidentiality or violation of Company’s or its licensor’s intellectual property or other proprietary rights, Company may immediately resort to court proceedings in a court of competent jurisdiction as set forth above in order to seek immediate injunctive relief without posting of a bond, proof of damages, or other similar requirement. The institution of any action for injunctive relief shall not constitute a waiver of the right or obligation of any party to submit any claim seeking relief other than injunctive relief to arbitration.

Confidential Proceedings

The parties expressly agree that any and all actions taken under the Arbitration Agreement and related provisions, including but not limited to all filings, orders, judgments, and awards made in any arbitration proceeding, are confidential and may not be disclosed to any third party, except as expressly agreed in writing by all parties otherwise may be required by law.

Arbitrator

The arbitration proceeding will be administered by the American Arbitration Association (“AAA”) under the AAA’s then-current and applicable Commercial Arbitration Rules (the “AAA Rules”) before a single arbitrator selected pursuant to the AAA Rules. The decision of the arbitrator will be final and binding. Any final award or judgment may be filed and enforced in any court of competent jurisdiction. The parties shall share equally in the costs assessed for the arbitration, and each party shall bear its own attorneys’ fees and costs. Any arbitration proceeding may not be consolidated or joined with any other proceeding and will not proceed as a class action.

Place and Governing Law

The place of arbitration shall be in Clark County, Nevada, unless otherwise agreed to in writing by all parties to the arbitration. The parties acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce, and the Federal Arbitration Act, 9 U.S.C. § 1, et seq., as may be amended from time to time (“FAA”), shall govern the interpretation, enforcement, and proceedings pursuant to this Arbitration Agreement. To the extent state law is applicable, the laws of the State of Nevada shall apply without regard to conflict-of-laws provisions.

Survival; Severability

This Arbitration Agreement provision will survive the termination of these Terms. Except as set forth in the Section titled Class Action Waiver below, if any portion of this Arbitration Agreement is deemed invalid or unenforceable through a final judicial determination, such provision will be deemed to be restated in accordance with applicable law and the remaining terms, provisions, covenants, and restrictions of this Arbitration Agreement will remain in full force and effect. Otherwise, no portion of this Arbitration Agreement may be amended, severed, or waived absent a written agreement between you and Company.

Time Limitation on Claims

The parties agree that they must initiate arbitration within one (1) year after the party discovered or should have discovered the Dispute, unless applicable state or federal law expressly does not permit for the parties to shorten the length of a limitations or repose period or enforcement of this provision contradicts an applicable fundamental public policy; otherwise, the parties agree that the Dispute is permanently barred.

Class Action Waiver

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Company agree otherwise, the arbitrator may not consolidate one or more person’s claims with your claims and may not otherwise preside over any form of a representative or class proceeding. If there is a final judicial determination that applicable law precludes enforcement of this section’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.

Initiating Arbitration

If you intend to seek arbitration you must first send a written notice (“Notice”), by certified mail to Company at 1215 S. Fort Apache Rd., Suite 210, Las Vegas NV 89117, Attn: Legal. If Company intends to seek arbitration, Company will send a Notice to the email address, current billing address, or cell phone number in your Account. The Notice must describe the nature and basis of the claim and the specific relief sought. If the parties cannot reach an agreement within 30 days from the receipt of the Notice, either party may initiate arbitration proceedings.

A form to initiate arbitration proceedings is available on the AAA site at www.adr.org. In addition to filing this form with the AAA, the party initiating the arbitration must also mail a copy of the completed form to the opposing party. You may send such copy to Company at 1215 S. Fort Apache Rd., Suite 210, Las Vegas NV 89117, Attn: Legal. Company will send such copy to the email address, current billing address, or cell phone number in your Account or to your attorney, if you have retained one.

For Disputes asserted by you of $50,000 (US Dollars) or less, you agree to pay the filing fee specified in the rules of the AAA; Company will pay any additional required filing fees, and all administration and arbitrator fees (collectively, “Arbitration Fees”) unless the arbitrator determines that your claim is frivolous. For Disputes by you over $50,000 (US Dollars), you will be responsible for the Arbitration Fees. For Disputes asserted by Company, Company will pay Arbitration Fees. The parties agree that the prevailing party may recover Arbitration Fees as costs unless otherwise ruled by the arbitrator.

8. MEMBER APPRECIATION EVENTS

WOW Carwash may, from time to time and in its sole discretion, run promotions for its members, including but not limited to Community Appreciation Day (“Event”). For 2026, the Event will take place on September 22, 2026. Individuals who purchase a membership at any WOW location, on the Website or through the App on September 22, 2026, may elect to cancel their membership (“Cancelling Member”) and be eligible for a full refund upon meeting all of the following criteria:

  • The Cancelling Member purchased the membership from WOW Carwash on September 22, 2026;

  • The Cancelling Member received four (4) car washes from WOW Carwash from September 22, 2026 through October 21, 2026 (“Event Period”); and

  • The Cancelling Member cancelled the membership before close of business (9:00 PM PST) on October 21, 2026.

A Cancelling Member who meets the criteria of this Section 8 during the Event Period will receive an automatic refund for the cancelled membership. Such refunds shall be processed within 7 days of cancellation to the original payment method.

9. GENERAL

Relationship of the Parties

The parties will act solely as independent contractors. These Terms shall not be construed as creating an agency, partnership, joint venture, fiduciary duty, or any other form of legal association between Member and Company, and Member shall not represent to the contrary, whether expressly, by implication, appearance or otherwise. These Terms are not for the benefit of any third parties.

Severability

If any term, condition or provision of these Terms is held to be invalid, unenforceable or illegal in whole or in part for any reason, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties. The validity and enforceability of the remaining terms, conditions or provisions, or portions of them, shall not be affected.

Entire Agreement

These Terms, including the additional terms incorporated herein by reference, are the entire agreement between Member and Company regarding Member’s use of the Services, Website, and App, and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. Except as otherwise provided herein, no modification, amendment, or waiver of any provision of these Terms will be effective unless in writing and signed by the party against whom the modification, amendment or waiver is to be asserted. As used in this Agreement, the terms “including,” “include,” and “includes” are not limiting and shall be deemed to be followed by the phrase “without limitation.” Company’s remedies specified in these Terms are cumulative and are in addition to and not in substitution for any other rights and remedies available to Company at law, in equity, or otherwise.

Assignment

Member may not, directly or indirectly, in whole or in part, by operation of law or otherwise, assign or transfer these Terms or delegate any of its rights and/or obligations under these Terms without Company’s prior written consent. Any attempted assignment, transfer or delegation without such prior written consent will be void and unenforceable. Company may freely assign or transfer these Terms or delegate any of its rights and/or obligations under these Terms without restriction.

No Waiver

No waiver by any party of any of the provisions hereof will be effective unless explicitly set forth in writing and signed by the party so waiving. Except as otherwise expressly set forth in this Agreement, (i) no failure to exercise, or delay in exercising, any rights, remedy, power, or privilege arising from this Agreement will operate or be construed as a waiver thereof, and (ii) no single or partial exercise of any right, remedy, power, or privilege hereunder will preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

Governing Law, Forum Selection, and Jury Waiver

Except as set forth in the Arbitration Agreement provisions in Section 7 above, all matters relating to your use of the Website, the App, these Terms, or your Account shall be governed by and construed in accordance with the applicable laws of the State of Nevada without regard to choice-of-law principles or conflict-of-laws provisions. These terms will not limit any consumer protection rights that you may be entitled to under the mandatory laws of your state of residence.

Unless you and Company agree otherwise, if it is determined or these Terms provide that a claim should not proceed through arbitration, you agree that any claim or dispute (with the exception of a claim or dispute appropriately lodged in any small claims court) shall be resolved in the United States District Court for the District of Nevada, and you submit to the personal jurisdiction of that court. If subject matter jurisdiction (including diversity jurisdiction) does not exist in the United States District Court for the District of Nevada for any such claim, then the exclusive forum and venue for any such action shall be the courts of the State of Nevada located in Clark County, and you submit to the personal jurisdiction of that court. As to any proceeding in court, you and Company both waive your right to a jury trial, unless such waiver is unenforceable.

The choice-of-law and forum-selection provisions in this section do not apply to the Arbitration Agreement or to any arbitrable disputes as provided herein. Instead, as provided in the Arbitration Agreement provisions above, the FAA shall apply to any such disputes.

Notices

Except as otherwise specified in the Terms, all notices related to the Terms from Member to Company will be in writing and will be effective upon (i) personal delivery, (ii) the second business day after mailing, or (iii), except for notices of termination or an indemnifiable claim, which shall clearly be identifiable as “Legal Notices”, the day of sending by email. Billing-related notices to Member will be addressed to the relevant billing contact designated by Member. All other notices to Member will be addressed to the Member system administrator designated by Member in the Platform or will be provided using banners or pop-ups within the Platform.

Force Majeure

In no event shall Company be liable, or be deemed to have breached this Agreement, for any failure or delay in performing its obligations under this Agreement, if and to the extent such failure or delay is caused by any circumstances beyond Company’s reasonable control, including but not limited to acts of God, flood, fire, earthquake, explosion, war, terrorism, invasion, cyber attacks, riot or other civil unrest, strikes, labor stoppages or slowdowns or other industrial disturbances, or passage of law or any action taken by a governmental or public authority, including imposing an embargo.

Feedback

WOW Carwash is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (“Feedback”), including responses to questionnaires or through postings to the Website and user interfaces, worldwide and in perpetuity without further compensation, acknowledgment, or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products and creating, modifying, or improving the Website. In addition, you agree not to enforce any “moral rights” in and to the Feedback, to the extent permitted by applicable law.

California Users

Under California Civil Code Section 1789.3, California users of the Website receive the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1020 N Street, #501, Sacramento, California 95814, or by telephone at 1-916-445-1254.

Miscellaneous

WOW Carwash’s failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by WOW Carwash. The headings in these Terms are for convenience only and do not affect the interpretation of these Terms. These Terms inure to the benefit of the successors and assigns of WOW Carwash. Any provisions of these Terms that are intended to survive termination (including any provisions regarding indemnification, limitation of our liability, or dispute resolution) will continue in effect beyond any termination of these Terms or of your use of the Website.

10. CHANGES TO TERMS

We may, from time to time and at anytime, change these Terms. Such revisions extend only to claims arising after the change date, apply equally to any claims that either party may have against the other, and shall be effective immediately on the date such change is posted on the Website.

11. DIGITAL MILLENNIUM COPYRIGHT ACT (“DMCA”) NOTICE

Materials may be made available via the website by third parties not within our control. We are under no obligation to, and do not, scan content used in connection with the website for the inclusion of illegal or impermissible content. However, we respect the copyright interests of others. It is our policy not to permit materials known by us to infringe upon another party’s copyright to remain on the website.

If you believe any materials on the website infringe upon a copyright, you should provide us with written notice that at a minimum contains:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online website are covered by a single notification, a representative list of such works at that website;

  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

  • Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;

  • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

  • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

All DMCA notices should be sent to our designated agent per Section 12 below.

12. CONTACT US

Please contact us at:

WOW Carwash
1215 S. Fort Apache Rd., Suite 210
Las Vegas NV 89117
833.wow.wash
info@wowwash.com

13. ADDITIONAL WEBSITE TERMS

Please read the following terms and conditions relating to your use of this website carefully. By using this website, you are deemed to have agreed to these terms and conditions of use. We reserve the right to modify them at any time. You should check these terms and conditions periodically for changes. By using this website after we post any changes to these terms and conditions, you agree to accept those changes, whether or not you have reviewed them. If at any time you choose not to accept these terms and conditions of use, please do not use this website.

RESTRICTIONS ON USE OF MATERIALS

The contents of WOW Carwash’s website (the website) are protected by copyright and trademark laws and are the property of WOW Carwash. Unless we say otherwise, you may access the materials located within the website only for your personal use. This means you may download copies of posted materials for personal, noncommercial use only, so long as you neither change nor delete any author attribution, trademark, legend or copyright notice. When you download copyrighted material, you do not obtain any ownership rights to that material.

You may not modify, copy, publish, display, transmit, adapt or in any way exploit the content of the website. Only if you obtain prior written consent from us — and from all other entities with an interest in the relevant intellectual property — may you publish, display or commercially exploit any material from the website.

CONTENT

For the convenience of our vendors and members, we may display catalogs of stock images, descriptions and product specifications. While we try to offer reliable data, we cannot promise that the content will always be accurate and up-to-date. You agree that you will not hold our vendors and members responsible for inaccuracies in their catalogs. The catalogs may include copyrighted, trademarked or other proprietary materials. You may use the catalogs only for informational purposes. You may not use catalog content in a way that infringes or violates the proprietary rights of another.

LINKS

These terms and conditions apply only to the website, and not to the websites of any other companies or organizations, including those to which the website may link. We are not responsible for the availability of any other website to which the website links. We do not endorse or take responsibility for the contents, advertising, products or other materials made available through any other website. Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, goods or services available on any other website. You should direct any concerns to that website’s administrator or Webmaster. We reserve the right, however, to rescind any permission granted by us, and to require termination of linking to the website, at our discretion at any time.

DISCLAIMERS

The services materials on the website are provided “as is” and without warranties of any kind, either express or implied. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

We do not warrant that any functions contained in the website will be uninterrupted or error-free, that defects will be corrected, or that the website or the server that makes them available are free of viruses or other harmful components.

We do not make any representations regarding the use or the results of the use of the services or materials in this website in terms of their correctness, accuracy, reliability, or otherwise. You assume the entire cost of all necessary servicing, repair or correction to your system.

Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

We do not endorse, warrant or guarantee any products or services offered on the website. We are not a party to, and do not monitor, any transaction between users and third-party providers of products or services.

LIMITATION OF LIABILITY

Under no circumstances, including but not limited to negligence, will we be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on the website, or any products of services provided pursuant to the website, even if advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages (including but not limited to lost data), so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us or any of our licensors or suppliers for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the website.

NO PERSONAL ADVICE

The information contained in or made available through the website cannot replace or substitute for the services of trained professionals in any field. We make no representations or warranties concerning any treatment, action, or application of services or preparation by any person following the information offered or provided within or through the website. We will not be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death.

YOUR ACCOUNT

If you use this website, and establish an account, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to you’re a computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise, transfer your account to any other person or entity.

THIRD PARTY PRODUCTS AND SERVICES

THIRD PARTY PROVIDERS

WOW Carwash may offer certain third party products and services. Such products and services may be subject to the terms and conditions of the third party provider. Discounts, promotions and special third party offers may be subject to additional restrictions and limitations by the third party provider. You should confirm the terms of any purchase and the use of goods or services with the specific third party provider with whom you are dealing.

WOW Carwash does not make any representations or warranties regarding, and is not liable for, the quality, availability, or timeliness of goods or services provided by a third party provider. You undertake all transactions with these third party providers at your own risk. We do not warrant the accuracy or completeness of any information regarding third party providers. WOW Carwash is not an agent, representative, trustee or fiduciary of you or the third party provider in any transaction.

THIRD PARTY WEBSITES

The Services may contain links to other websites that are not owned or controlled by WOW Carwash (“Third Party Sites”), as well as articles, photographs, text, graphics, pictures, designs, sound, video, information, and other content or items belonging to or originating from third parties (“Third Party Content”). We are not responsible for any Third Party Sites or Third Party Content accessed through the Services. Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us. If you decide to access Third Party Sites or to access or use any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable third party’s terms and policies, including privacy and data gathering practices of any website to which you navigate.

PRIVACY POLICY

We are committed to protecting your privacy and security and have explained in detail the steps we take to do so. We urge you to read our Privacy Policy .

DISCLOSURE TO LAW ENFORCEMENT

WOW Carwash may disclose user information to law enforcement agencies without further consent or notification to the user upon lawful request from such agencies. We cooperate fully with law enforcement agencies.

INDEMNITY

You agree to defend, indemnify and hold us harmless, and our officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) any breach by you of any of these terms and conditions, (ii) your content and materials, (iii) your use of materials or features available on the website (except to the extent a claim is based upon infringement of a third party right by materials created by us) or (iv) a violation by you of applicable law or any agreement or terms with a third party to which you are subject.

JURISDICTIONAL ISSUES

We control and operate this website from our offices in the United States of America. We do not represent that materials on the website are appropriate or available for use in other locations. Persons who choose to access this website from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

GOVERNING LAW

These terms will be governed by and construed in accordance with the laws of the State of Nevada, without regard to any principles of conflicts of law. If any of these terms and conditions is found unlawful, void, or for any reason unenforceable, then that provision will be considered severable from the remaining terms and conditions and will not affect the validity and enforceability of the remaining provisions. This is the entire agreement between you and us relating to the subject matter it contains. This agreement may be modified only by our posting of changes to these terms and conditions, or by a writing signed by both parties.

DIGITAL MILLENNIUM COPYRIGHT ACT (“DMCA”) NOTICE

Materials may be made available via the website by third parties not within our control. We are under no obligation to, and do not, scan content used in connection with the website for the inclusion of illegal or impermissible content. However, we respect the copyright interests of others. It is our policy not to permit materials known by us to infringe upon another party’s copyright to remain on the website.

If you believe any materials on the website infringe upon a copyright, you should provide us with written notice that at a minimum contains:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online website are covered by a single notification, a representative list of such works at that website;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

All DMCA notices should be sent to our designated agent as follows:

WOW Carwash 1215 S. Fort Apache Suite 210
Las Vegas NV 89117
833.wow.wash
info@wowwash.com

It is our policy to terminate relationships regarding content with third parties who repeatedly infringe the copyrights of others.